Goods are delivered within 1-4 business days (See table below).
Delivery dates and estimated delivery times are confirmed via email after orders are processed.
A value limit of €3,500 or £2,800 excl. VAT has been set for orders.
Payments can be made by credit or debit card, and online payments portals including PayPal.
Your Delivery
On the day of dispatch you will receive an email with the parcel number along with a Tracking link.
An expected delivery time will be supplied by the courier on the day of delivery. If the delivery date or time is unsuitable, it is possible to rearrange it with the courier, e.g. you can move it to the next business day.
Goods are not delivered on weekends or public holidays.
Times shown are in days. Goods are not delivered on weekends or public holidays. All prices include VAT. Only for orders up to 2 kg. Delivery of parcels over 15 kg (or 75,000 cm3) is currently not available.
Delivery to islands within the EU
Island deliveries are subject to possible delays. More information can be found here.
Receiving Your Package
Upon receipt of delivery, please take extra care to inspect the package. If you are unsatisfied with the condition or have any concerns regarding contents, please ask the courier to add your comments to the "Delivery Document".
If you need help with the delivery or have problems regarding goods, please use this contact form or call us on +44 203 514 4411 (UK) or +49 3222 10 96000 (DE).
Why buy from us?Unlike many other e-shops, we like to talk! Call us on +44 (0)203 514 4411More info »
Your personal assistant
Alza Premium
Write question
Call me
New conversation
We will call you and advise you professionally
+420 225 340 120
Order inquiry
Question about the product
Please enter your telephone:
Call me
We care about your privacyAlza.cz a. s., Company identification number 27082440, uses cookies to ensure the functionality of the website and with your consent also to personalisage the content of our website. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.
More informationLess info
We use 8 categories of cookies on our website:
Technical cookies
These are strictly necessary for the functioning of the website and the features you choose to use. Without them, our website would not work; you wouldn't be able to log in to your user account, for example.
Functionality cookies
These cookies allow us to remember your basic choices and improve the user experience. These include remembering your preferred language or allowing you to stay logged in permanently.
Social media cookies
These cookies allow us to easily link you to your social media profile and, for example, allow you to share products and services with your friends and family.
Content personalisation
These cookies allow us to show you content and ads according to the information we have about you to best meet your needs. This includes what content you have viewed, or on what device you are accessing our website.
Non-personalised advertising
These cookies allow us to show you general ads for products and services.
Personalised advertising
Thanks to these cookies, we and our partners can offer you relevant products and services based on your purchases, your shopping behaviour and your preferences.
Audience metrics
These cookies allow us to optimise our site for your convenience based on how you use it. The aim is to remember or anticipate your choices. This includes, for example, the use of features, their location, or the behaviour on the page.
Third party cookies
These are third party cookies, and you can find out more about them and our partners here.
By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.
You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.
