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Delivery Information

Delivering Goods Throughout Europe

  • Goods are delivered within 1-7 business days (See table below).
  • Delivery dates and estimated delivery times are confirmed via email after orders are processed.
  • A value limit of €3,500 or £2,800 excl. VAT has been set for orders.
  • Payments can be made by credit or debit card, and online payments portals including PayPal.

Your Delivery

  • On the day of dispatch you will receive an email with the parcel number along with a Tracking link.
  • An expected delivery time will be supplied by the courier on the day of delivery. If the delivery date or time is unsuitable, it is possible to rearrange it with the courier, e.g. you can move it to the next business day.
  • Goods are not delivered on weekends or public holidays.

Delivery Terms By Country

Country Delivery Times* Courier Small Consignment Price** Standard Delivery Price
Austria 1-2 For more info visit Alza.at For more info visit Alza.at For more info visit Alza.at
Croatia 3 DPD / In-Time (UPS) €8.90 €26.50
France 3 GLS / Chronopost €7.90 €16.90
Germany 1-2 For more info visit Alza.de For more info visit Alza.de For more info visit Alza.de
Hungary 1-3 For more info visit Alza.hu  For more info visit Alza.hu For more info visit Alza.hu
Poland 2 GLS €6.50 €26.90
Romania 3-4 GLS / Nemo Express €9.90 €27.50
Slovenia 3 GLS / City Express  €7.50 €22.50
United Kingdom 2-3 For more info visit Alza.co.uk For more info visit Alza.co.uk For more info visit Alza.co.uk
Times shown are in days. Goods are not delivered on weekends or public holidays. All prices include VAT. Only for orders up to 2 kg. Selected goods only.

Delivery to islands within the EU

  • Island deliveries are subject to possible delays. More information can be found here.

Taking Delivery Of Your Package

  • Upon receipt of delivery, please take extra care to inspect the package. If you are unsatisfied with the condition or have any concerns regarding contents, please ask the courier to add your comments to the "Delivery Document".
  • If you need help with the delivery or have problems regarding goods, please use this contact form or call us on +44 203 514 4411 (UK) or +49 3222 10 96000 (DE).
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